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Client Feedback

Over the last decade we appreciate having received so many positive testimonials from our clients. The testimonials page on our old website was very long. We have taken just a small selection of them for the new site which we will continue to update. We hope this will give you a flavour of the way we work with our clients.

Mrs P

2022 “McKenzie Law are knowledgeable and professional, as you would expect – but also personable, charming, reliable, and efficient. They are never patronising – even in the face of my alarming ignorance on many legal matters. I rely on them for all things ‘legal’ in my life – and have done so for many years.”

Mrs R

2021 “Professional and personable service, sensitive handling of client matters in a sympathetic and measured style. Makes you feel at ease.”

Mr H

2021 “Excellent support in dealing with my late father’s estate, despite the significant challenges presented by the pandemic. Thank you.”

Mr & Mrs D

2021 “Efficient and informed. Very helpful and professional service.”

Chris Edge, nFocus Limited – independent software and systems testing consultancy

“A fast and efficient service providing real help to us when we needed it”

Mr & Mrs G

2021 “Very efficient, friendly and professional service. Answered all my various questions in clear, comprehensible language. Listened and understood.”

Mr & Mrs W

2021 “Friendly and approachable – the advice given by Vicki and Catrin solved our very complicated family situation.”

 Colin Preston, (retired) CEO Shropshire Wildlife Trust

“Niels provided support and guidance at a particularly difficult time. His advice and interpretation of the situation was excellent and I was able to make an informed decision”

Mr & Mrs H

2021 “A very professional and personal service.”

Mr and Mrs K

2020 “Throughout you have acted with complete professionalism and have dealt with all our issues promptly and with great courtesy. It has been a pleasure to deal with you.”

Mrs R

2020 “Laura’s professionalism, courtesy and friendliness have given me confidence at each stage of what, for me, has been a difficult matter.”

Mr W

2020 “I was taken through the process of writing a Will and appointing executors with impressive thoroughness and attention to detail. All my questions were dealth with with care and patience. I was very happy with the service provided.”

Mr & Mrs S,

2020 “Good, informative advice on the website led us to use McKenzie Law for our new Wills. The process was clear, easy and well communicated.”

Mr & Mrs M,

2020 “very professional and helpful, would certainly recommend to others and use service again.”

Mr. B,

2020 “A family member died intestate and with multiple potential beneficiaries. The case with handled with great sensitivity and professionalism by Catrin and Laura, who lightened my load as an administrator as much as they possibly could. I would have no hesitation in using McKenzie Law Solicitors again should the occasion arise.”

Mr. C,

2019 “Found McKenzie Law very informative and efficient which made making a will and probate very simple.”

Dr. N,

“As with my previous conveyancing, Mr. McKenzie guided me through the sometimes stressful process with understanding, good humour & the utmost professionalism. Can’t recommend enough. Thank you!”

Mr. and Mrs. W,

2019 “All dealings with yourself have been very easy to understand and well explained which puts me at ease. Always very helpful and professional. Thank you.”

Mr. and Mrs. W,

2019 “We were very happy with the way we were treated at a sad time for us.”

Mr. P

2019 “Excellent and speedy service. McKenzie Law has always provided helpful, accurate, and friendly advice. It is a pleasure to have personal legal matters dealt with in such a professional manner.”

Ms. D,

September 2019 “Friendly, straight forward, helpful and precise. Just what was needed. Thank you.”

Mrs. D

2019 “1. I appreciate your friendliness and particularly your quick grasp of family situations and relationships as the background for your advice. 2. I feel very confident in the accuracy of your work and communications.”

Mr. H

2019 “McKenzie Law not only advised me on the legal complications of my wishes, but also advised on whether my wishes were fair and reasonable. That’s exactly what I needed!”

Ms. M

2019 ” I am very impressed with the service that I received at McKenzie Law. Catrin was patient, informative, helpful and made the whole process of re-writing my Will and drawing up an LPA easy and painless. Thank you for the professional, yet friendly help and advice.”

Mr. & Mrs. P,

2019 “Timely, expert advice. Well done!”

Mr. R & Mrs. B,

2019 “We are very thankful for the straightforward and easy to understand explanations of the various options regarding our Wills. It was friendly and very helpful throughout our process”

Mr D,

2018 “I found the service to be very easy and professional”

Mr. Y,

“I was immensely reassured and impressed by the attention to detail ensuring the contract agreed was exactly as required.”

Mr B,

2018 “Very competent and efficient”

Mr & Mrs T,

2018 “The service provided by staff at McKenzie Law is professional, inclusive and people focused”

Mr B,

2018 “McKenzie Law handled my father’s estate with great compassion at a difficult time for the family”

Mr & Mrs T,

2018 “We were really happy that McKenzie Law understood our requirements and have put in place suitable documents and clauses for our future”

Mrs B

2018 “The appointment took place on time, in convivial surroundings. Advisor Vicki McKenzie is very knowledgeable (to me, my very first visit to a solicitor alone). The advisor gently explained the background to my application, putting me at ease with her explanations.”

Mr F

2018 “All relevant implications and impact were explained. Clear and precise.”

Mrs H

2018 “I liked the soft touch approach.”

Mrs L

2018 “I was quite dubious on our first meeting as my past experience of solicitors has been frankly quite poor. I found everyone helpful, and Vicki was professional, extremely courteous and guidance from her made all the difference.”

Mr & Mrs N,

2018 “Highly professional and friendly service. We would have no hesitation in using McKenzie Law again”

Dr W

2017 “An excellent, understandable service. Your home visiting was perfect. Thank you.”

Mr and Mrs D

2017 “Thoroughly efficient, very approachable, professional team. Thank you Laura. We really appreciated you coming to our home which made things so much easier for us, especially my husband.”

Mr and Mrs R

2017 “Laura was friendly and informative making the process of Will writing (almost) enjoyable!”

Mr & Mrs W

2017 “Whether dealing with our business or personal affairs we always receive a very friendly, helpful and professional service from everyone at McKenzie Law.”

Mrs K

2017 “Very straightforward, professional, pleasant experience”.

Mr and Mrs D

2017 “Very professional and caring. I will be recommending to family and friends. We will also let family members know what you have done for us and we cannot thank you enough”.

Mr and Mrs H

2017 “A professional and efficient service. Mrs McKenzie’s kind, easy manner made us feel very comfortable discussing our personal issues and concerns”.

Mr and Mrs H

2017 “It is a relief to find a solicitor with knowledge and understanding about autism as we wish to provide for our son when we have gone.”

Mr and Mrs S

2017 “Thank you very much for your kindness and expertise in leading us through the whole process.”

Mr and Mrs T

2017 “From the first moment we walked into your offices to the presentation of our Wills we have been met with courtesy and professionalism.”

Mr and Mrs J

2017 “Impressed by Vicki’s empathy and reading body language when words were not very forthcoming!”

Mr and Mrs F

2017 “Mrs McKenzie immediately understood our special circumstances and took time and great care to provide solutions with a very sympathetic approach.”

Mr O

2016 “A first class service. I thank you for all your effort.”

Mr and Mrs B

2016 “Vicki and her team always gave us impartial and well informed advice and listened to our needs and requests, when in the process of writing our Wills. She made this rather difficult process run very smoothly.”

Mrs W

2016 “Efficient , reassuring and speedy service in this matter. It is a pleasure to visit these solicitors.”

Mr C

2016 “Very helpful and answered all of our questions.”

Mr W and Ms M

2016 “All our questions were answered professionally so we could understand easily. We felt at ease and not pressured at all.”

Mr and Mrs T

2016 “A legal practice which is still able to deliver a personal service. McKenzie Law are prompt, friendly and efficient.”

Mrs M

2016 “Very professional service. Friendly too”

Ms P

2016 “I felt comfortable throughout the whole process even when difficult topics had to be discussed. And no rushing even when chasing documents from 3 continents!’

Ms H

2016 “I found McKenzie Law have been amazing in this very difficult time. They have been helpful & approachable explaining everything in simple terms”.

Mrs H

(Had to keep this one in!) 2016 “Vicki McKenzie is, without doubt, the best solicitor in Shrewsbury. She carefully explained the legal implications of our complex family situation & found the correct remedies”.

Mr & Mrs F

2016 “Thank you. Will definitely come to you again. Everyone we came into contact with was friendly, easy to discuss matters with and excellent at explaining ‘legal jargon’”.

Karen Whitehead, Kew Accountants, Telford

2015 “Vicki has been a rock and offered sensible advice at a very stressful time”.

Ms P

2015 “Thank you so much for steering us through the complex process of sorting my father’s estate out. Your work is much appreciated”.

Mrs B

November 2015 “I just wanted to thank you for all your work in dealing with my mother’s estate. You have dealt with it in an efficient and professional way, making it so easy for the family, especially for my father, who finds these sort of things very stressful and troubling, particularly now that he is getting older.”

Mrs F

2015″Found your initial consultation really helpful and valued your honest approach. Felt you dealt with my mother and I with integrity”

Mrs W

2015 “A very thorough service was given to us when our Mother was taken seriously ill. Vicki and her team were very understanding & professional in their approach.”

Mr & Mrs H

2015 “We found the service both highly professional and informal. We were put at ease throughout and offered expert advice. We couldn’t have asked for a better service with regards to making Wills and Powers of Attorney.”

Mr M

2015 “The dogs, Freddie and Morris, made me feel relaxed”

Mrs & Mrs N

2015 “Lovely friendly atmosphere, not formal or starchy at all. Everything was very clearly laid out and explained and we felt very comfortable and unhurried. Heartily recommend. 10/10”

Mrs C

2015 “I appreciated very much Victoria taking the time to make sure that I had heard her correctly. She was very patient with my deafness”

Mr and Mrs C

2014 “I have found Vicki McKenzie very professional and competent and always willing to explain complicated issues with a calm and unhurried attitude”

John Hughes (retried), Shropshire Wildlife Trust,

“Great attention to detail and great communication – a pleasure to work with ML.”

Rick Woodvine,

“McKenzie Law have provided us with a very personal and professional service”

Andrew James

“First class establishment recommended by Dyke Yaxley Accountants to me”

Chris Pritchard

“Extremely straightforward process; Niels McKenzie ensured we knew exactly what was required, which ensured the service went smoothly and efficiently”

Mr & Mrs Minnikin, Dipstick Business

Our company has recently had what turned out to be some quite complex legal work, McKenzie Law handled it extremely well. We will be using them for all our work in the future. We would recommend them unreservedly

R.E. & C.O Alman MPS,  Pharmacists

” We were very pleased and impressed with the efficient and courteous way our business was handled”

Andrew Arrol Architect

” Niels and his team conduct their business in a friendly and extremely professional manner, I would have no hesitation in recommending them”

M Southall, Battlefield Falconry Centre

“At last, a Solicitor that listens to what we need and completes the job efficiently.”  

e4Environment Limited

“I would recommend McKenzie Law as being very professional and efficient dealing with the sale of my Commercial Property.  Niels is always very helpful with all matters and he is in contact with you frequently to keep you up to date with progress”

K Cartwright

“We would recommend McKenzie Law as they made the whole relocation process smooth and easy”

K Bennion, Office Manager, NetBooster UK Limited

“Huge thanks for a supremely professional and friendly service – your advice was top notch and it was a pleasure to work with you”

Felicity Wingrove, Director, Zen Communications (UK) Limited

“Many thanks for completing this work in a very tight time frame!”

Company Secretary, Rapra Limited, The Rubber and Plastics Research Association

“We found the legal advice provided by McKenzie Law Solicitors to be of the highest quality and the turnaround of correspondence to be excellent, we would certainly recommend them”

Chris White, CAT Alliance Limited, International Environmental Consultants

“Thank you – your advice really does help us”

Ellen Smith, Finance Director, Mtech Group Limited, Offsite Construction Consultancy

“Responsive, knowledgeable and highly competent”

And there are many more, but here we stop!